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Agent Solutions

Made for: Businesses that want agents that keep working after launch week

We set up the two or three agents that genuinely pay, wire them to your real tools, then monitor, update, and improve them month over month. You get outcomes; we carry the pager.

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HOW IT WORKS

Agent Solutions is for businesses that want AI agents doing real work — and still doing it six months after launch. The failure mode we see most is not an agent that breaks but one that quietly degrades until people route around it. Everything in this service is designed against that.

Agent Setup runs two to four weeks at a fixed price. We start by finding the two or three workflows where an agent genuinely pays — usually repetitive, well-defined, and currently eating someone's afternoons — then wire agents to the tools you actually use. Every agent ships with guardrails written as code: limits on what it may do and spend, human approval gates where the action has consequences, an audit trail of every decision, and the observability to see how often it succeeds.

The Agent Care Plan is the monthly operation of those agents. We monitor the success rates and costs, update the agents when a model or a connected tool changes, and improve them as we learn what they encounter in practice. You get the outcomes; we carry the pager.

Agent Operations is the same discipline for organizations running agents at scale: fleet-level observability, management, and governance for teams that have many agents across departments and need one place to see and control them.

PACKAGES · 3 WAYS TO ENGAGE

2–4 weeks · fixed price

Agent Setup

Two or three agents on the workflows where they will actually pay, chosen with you, wired to the tools you already use, and shipped with guardrails, approval gates, an audit trail, and monitoring from day one.

  • Duration2–4 weeks
  • ScopeTwo to three workflows
  • PriceFixed
  • Connects toEmail, CRM, documents, calendars, help desk, internal systems
You leave with

Agents doing real work in your business within weeks, with a clear measure of what each one saves or earns, and the controls that make them safe to leave running.

What you get
  • Two to three agents running on your real workflows
  • Integrations with the tools you already use
  • Guardrails as code: spend limits, action limits, approval gates
  • An audit trail and a dashboard of runs, outcomes, and cost
  • A one-page operating guide per agent for your team
  • A baseline measure to judge each agent against in month one
How it runs
  1. 01Pick the workflows

    A short working session to find the repetitive, well-defined tasks eating someone's afternoons; two or three chosen for value and safety.

  2. 02Wire and build

    Agents connected to your real tools and data, with behaviour specified from examples of your actual work.

  3. 03Guardrails

    Limits on what each agent may do and spend, approval gates where the action has consequences, and an audit trail of every decision.

  4. 04Launch and measure

    Agents live with your team, a dashboard of runs, outcomes, costs, and overrides, and a baseline to compare against.

Choose this if you want agents that work, without an enterprise programme around them.

monthly

Agent Care Plan

The monthly operation of your agents: monitoring, updates when a model or a connected tool changes, and improvements as we learn what they actually encounter. You get the outcomes; we carry the pager.

  • CadenceMonthly, month to month
  • CoversThe agents from your setup
  • IncludesMonitoring, updates, improvements, support
  • You seeA monthly report of runs, outcomes, cost, and changes
You leave with

Agents that are still working in month six, with someone accountable for noticing when they are not.

What you get
  • Continuous monitoring with alerting
  • Model, tool, and integration updates applied and tested
  • A monthly report: runs, outcomes, cost, and what changed
  • Improvements and small extensions to existing agents
  • Support for your team when an agent needs a human
How it runs
  1. 01Monitor

    Success rates, costs, and overrides watched continuously, with alerts when behaviour drifts.

  2. 02Maintain

    Model updates, API and tool changes, and prompt and rule adjustments applied and tested.

  3. 03Improve

    A monthly review of what the agents encountered; improvements shipped, and new candidate workflows flagged.

Choose this with any Agent Setup. Agents without care decay.

monthly · for fleets

Agent Operations

Fleet-level observability, governance, and management for organizations running many agents across departments: one place to see them, control them, and prove they behave.

  • CadenceMonthly, on a quarterly commitment
  • ScaleMany agents across teams and departments
  • IncludesObservability, governance, cost management, incident response
  • ReportingMonthly, to operations leadership
You leave with

A governed fleet, with every agent visible, every action auditable, and spend and behaviour under control, run by us as an operations function.

What you get
  • A fleet inventory and ownership register
  • Central observability: logs, audit trail, dashboards
  • Governance policies enforced as code
  • Incident response and updates across the fleet
  • A monthly operations report for leadership
How it runs
  1. 01Inventory

    Every agent in the organization catalogued: owner, purpose, tools, permissions, cost.

  2. 02Instrument

    Centralized logging, audit trail, and dashboards across the fleet; policies for what agents may do.

  3. 03Operate

    Monitoring, incident response, model and tool updates, cost management, and access control, run month over month.

  4. 04Report

    A monthly review with leadership: fleet health, spend, incidents, and what to add or retire.

Choose this if agents are multiplying across the business and nobody can see all of them.